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Customer Assistance

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From popular topics lớn specific vehicle-related questions, our resources and representatives are here lớn help.

Frequently Asked Questions

Vehicle Resources

To find out whether your vehicle is involved in a recall Simply enter your 17-digit Vehicle Identification Number (VIN) on the recall information page -

This will provide the most complete and up-to-date information on current or previous recalls.

Contact your Local Authorized dealership lớn schedule a repair.

To obtain radio code for 1990 -2002 vehicles you can:

You can visit your local authorized Mercedes-Benz dealer.

Contact our Customer Assistance Center at 1-800-FOR-MERCEDES (1-800-367-6372) with your Vehicle Identification Number (VIN)

Any issues with Code provided will need lớn be checked by Dealership Service department.

Note: For vehicles older than vãn MY1990 please kiểm tra with local dealership for other options, as these codes may no longer be available.

Note: 2003 and newer vehicles vì thế not use radio code

Find a Dealer

Service & Maintenance

Mercedes-Benz USA only recommends using the octane rating listed in the Operator's Manual and fuel filler flap (minimum rating of 91 octane)..

Your Mercedes-Benz is made up of thousands of parts, all working in unison lớn deliver quality performance, comfort and safety. See how lớn properly maintain it at every leg of the journey, and keep it running lượt thích new for years lớn come.

The tire pressure table is on the inside of the fuel filler flap. The tire pressure table shows the recommended tire pressure for all tires approved for this vehicle. The recommended tire pressures are valid for cold tires under various operating conditions according lớn the load and/or tốc độ of the vehicle. If one or more tire sizes precede a tire pressure, the following tire pressure information is only valid for those tire sizes and their respective load condition. The load conditions "partially laden" and "fully laden" are defined in the table for different numbers of passengers and amounts of luggage.

Connected Car Services

Helpful Resources

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Liên hệ Information

Corporate Offices

Main Office - Customer Assistance Office
1 Mercedes-Benz Dr.
Sandy Springs, GA, 30328

Northeast Region
Morris Corporate Center 3, Bldg. D
400 Interpace Parkway
Parsippany, NJ 07054

Western Region
3860 North Lakewood Blvd
Long Beach, CA 90808

Central Region
9399 West Higgins Avenue
Suite 210

Rosemont, IL 60018

Southern Region
13470 International Parkway
Jacksonville, Fl 32218

Parts Distribution Centers

Carol Stream
9399 West Higgins Avenue Ste.210
Rosemont, IL 60018

Fort Worth
15050 Frye Road
Fort Worth, TX 761558

14613 Bar Harbor Road
Fontana, CA 92336

100 New Canton Way
Robbinsville, NJ 08691

13470 International Parkway
Jacksonville, FL 32218

Vehicle Preparation Center

Baltimore VPC
2908 Childs Street
Baltimore, MD 21226

Carson VPC
3860 North Lakewood Blvd
Long Beach, CA 90808

Brunswick VPC
101 Jointer Creek Road
Colonels Island
Brunswick, GA 31523

Learning & Performances

13470 International Parkway
Jacksonville, FL 32218

295 Spring Lake Drive
Itasca, IL 601435

Rancho Cucamonga
9571 Pittsburg Avenue
Rancho Cucamonga, CA 91730

3 Mercedes Drive
Montvale, NJ 07645

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